Frequently asked questions
How StarReach works, what a qualified meeting is, and what it costs. Full terms are on the pricing section.
What does StarReach do?
StarReach is a Chicago-based B2B lead generation agency. We build a target list, write and send outbound sequences, handle replies, and book qualified sales meetings on your calendar. You only pay for the meetings that take place. We also help brands show up in AI engines like ChatGPT and Perplexity.
How does StarReach define a qualified meeting?
A qualified meeting is a scheduled call or video meeting where the attendee (1) holds a decision-making or budget-influencing role, (2) matches the target profile you approved (industry, company size, region), and (3) attends for at least 20 minutes.
How much does a qualified meeting cost?
$400 per qualified meeting held. One flat rate, no retainer and no long contract. If a meeting doesn't qualify, we replace it.
What happens if a prospect doesn't show up?
You aren't charged. We reschedule once at no cost.
What if the attendee doesn't match the agreed profile?
You aren't charged. Flag it within 5 business days.
Is a meeting under 20 minutes billable?
No, unless you confirm it was a real conversation.
What if I disagree with an invoice line?
Tell us within 5 business days and we review the call details together.
Can I cancel?
Yes, any time. You pay only for qualified meetings already held.
What is included in the outbound service?
A target list and messaging built from AI visibility research, sequences written and sent for you, and replies handled with meetings booked on your calendar.
Which industries does StarReach work with?
Our focus is real estate and PropTech. We also work with B2B SaaS companies and MSPs and IT services firms.
What is the pipeline audit?
You enter your website and email and get target-list ideas, messaging angles, and where AI engines mention you and your competitors, within 2 business days, with no obligation.
What is AI visibility?
AI visibility is whether your brand appears when buyers ask AI engines like ChatGPT, Perplexity, Google AI Overviews and Claude for recommendations in your category. The AI returns a short list, and your presence on it is your AI visibility. Unlike traditional search, there is no page two: if you aren't in the answer, you're invisible.
How do you get a brand to show up in ChatGPT and Perplexity?
AI engines synthesize answers from sources they trust: third-party listings and directories, review platforms, "best of" content, structured data and editorial mentions. We map which sources feed the answers in your category, build your presence in them, and make your own site machine-readable with structured data, clear entity definitions and an llms.txt file.
Is AI visibility the same as SEO?
No. SEO ranks a page in a list of links. AI visibility gets you named inside a generated answer. They overlap, but AI engines weigh third-party corroboration more heavily. A site can rank well on Google and still be absent from ChatGPT answers.
What does the AI visibility add-on cost?
$750 one-time setup, then optional upkeep at $250/month for monthly re-tests and fixes. Cancel anytime. Outbound works without it.
Where is StarReach based?
Chicago, Illinois, USA. Founded by Nasreen Fatima.